Citymind is an innovative AI communication platform aimed at the public sector. Using advanced chatbots and dedicated AI agents, we automate routine processes, reduce administrative burden and contribute to more efficient functioning of authorities. At the same time, our solution delivers savings in public budgets and improves the availability of services for citizens.
Our AI agents help people solve life situations, navigate through documents, select services and products, or get the information they need - at any time, even outside normal working hours. 80% of enquiries are processed automatically, with more than half outside office hours. Natural language and friendly speech make communicating with our AI easy and pleasant.
The platform also includes data statistics and analytics to help cities and institutions better understand community needs and make more informed decisions. In this way, we contribute to better communication between citizens and public administration.
We work with cities, institutions and universities. Citymind is supported by technology accelerators and recognized for its positive social impact. We actively collaborate with partners across the EU to deliver innovative solutions with real impact.
· Focused on the public sector - optimized for cities, authorities and institutions
· AI with no training required - automated implementation, no scripts or scripts
· Natural and friendly communication - human language, trusted responses
· 24/7 availability - solves 80% of queries, even out of hours
· Integration to large sites - orientation without complex searches
· Smart document handling - summaries, explanations, quick information retrieval
· Data analytics - uncovers community needs, supports decision making
· Savings and efficiency - lower costs, higher availability of services
· Rapid deployment - immediate benefits