Citymind is
an innovative AI communication platform aimed at the public sector. Using
advanced chatbots and dedicated AI agents, we automate routine processes,
reduce administrative burden and contribute to more efficient functioning of
authorities. At the same time, our solution delivers savings in public budgets
and improves the availability of services for citizens.
Our AI
agents help people solve life situations, navigate through documents, select
services and products, or get the information they need - at any time, even
outside normal working hours. 80% of enquiries are processed automatically,
with more than half outside office hours. Natural language and friendly speech
make communicating with our AI easy and pleasant.
The platform
also includes data statistics and analytics to help cities and institutions
better understand community needs and make more informed decisions. In this
way, we contribute to better communication between citizens and public administration.
We work with cities, institutions and universities. Citymind is supported by technology accelerators and recognized for its positive social impact. We actively collaborate with partners across the EU to deliver innovative solutions with real impact.
·
Focused on the public sector -
optimized for cities, authorities and institutions
·
AI with no training required -
automated implementation, no scripts or scripts
·
Natural and friendly communication
- human language, trusted responses
·
24/7 availability - solves 80% of
queries, even out of hours
·
Integration to large sites -
orientation without complex searches
·
Smart document handling -
summaries, explanations, quick information retrieval
·
Data analytics - uncovers community
needs, supports decision making
· Savings and efficiency - lower costs, higher availability of services
· Rapid deployment - immediate benefits