Citymind is an innovative AI communication platform aimed at
the public sector. Using advanced chatbots and dedicated AI agents, we automate
routine processes, reduce administrative burden and contribute to more
efficient functioning of authorities. At the same time, our solution delivers
savings in public budgets and improves the availability of services for
citizens.
Our AI agents help people solve life situations, navigate
through documents, select services and products, or get the information they
need - at any time, even outside normal working hours. 80% of enquiries are
processed automatically, with more than half outside office hours. Natural
language and friendly speech make communicating with our AI easy and pleasant.
The platform also includes data statistics and analytics to
help cities and institutions better understand community needs and make more
informed decisions. In this way, we contribute to better communication between
citizens and public administration.
We work with cities, institutions and universities. Citymind
is supported by technology accelerators and recognized for its positive social
impact. We actively collaborate with partners across the EU to deliver
innovative solutions with real impact.
· Focused on
the public sector - optimized for cities, authorities and institutions
· AI with no
training required - automated implementation, no scripts or scripts
· Natural and
friendly communication - human language, trusted responses
· 24/7
availability - solves 80% of queries, even out of hours
· Integration
to large sites - orientation without complex searches
· Smart
document handling - summaries, explanations, quick information retrieval
· Data
analytics - uncovers community needs, supports decision making
· Savings and
efficiency - lower costs, higher availability of services
· Rapid
deployment - immediate benefits
“Did you know that the idea for creating an AI assistant for citizens began as a student project? Brno provides an exceptional environment for nurturing student ideas, and we identified a significant market gap. Through spontaneous networking, we met and started working on this idea. At an average age of just 21, we conducted our first market research and engaged with major municipal players. Within a month, we were invited to various accelerators and incubators, building a network of partners who placed their trust in us. We were pleasantly surprised by the public administration's openness to innovation, yet we also recognized their apprehensions toward AI. We are addressing these concerns through the quality of our product and our commitment to transparency, aiming to facilitate innovation while ensuring trust and reliability.”